Transcript

Patrick Spikes [0 minutes 31 seconds]

Welcome to another edition of read app replay. This time we're talking about an event we recently hosted in our own corporate headquarter backyard in beautiful Woodinville, WA.

We were hosting a bunch of sea level folks at a winery called the Lil and had a lot of great food and had sampled some wine, invited a lot of sea level and director folks who showed up to care from some of our sponsor. But more than that.

Just to hang out and chat about what they're doing, what's going on in the world and.

Just meet our team and meet some of our our corporate sponsors and one of our partners sponsors was Arctic Wolf and I'm joined today with Brian Knopp from Arctic Wolf.

And Bryan's gonna talk about a lot of different things about cyber resiliency assessments and things that they're doing in the space. And I wanted to kind of turn this over to him and let him give an overview of kind of recap of some of the conversations that.

Took place at the event and some of the things that we're doing now with Arctic Wolf.

So Brian, with that go ahead and take it away.

Brian Knopp [1 minute 22 seconds]

Well, thank you very much, Patrick.

And yeah, that really was a wonderful event.

Of what they're expecting to see, which is often very different from what we would hear.

...

Brian Knopp [8 minutes 50 seconds]

Around compliance.

So with that, we have an insurance friendly formatted report that your broker can use to then shop around and say hey, look, I've got a really stellar customer here.

They've done this work and we can demonstrate the preparatory work they've done and it's kind of a different approach than what we typically see, which is, oh, someone's dropped another assessment on me and I need to go hit the IT team up and get them to answer.

A bunch of these questions and then, you know, hope for the best as we submit that this has been a little more proactive.

And trying to take control of that process and get you a better opportunity.

So yeah, I think those were the the main issues that came up. Of course that and AI, which we can talk about all day.

Brian Knopp [9 minutes 38 seconds]

But this I think is what's actually financially and and even from a a paid perspective impacting our customers for I believe.

Patrick, there's just one more thing that I would mention on this as we kind of looked at these different products and the different solutions, frankly, most of our customers have some type of solution now. They've already in place.

For instance, it's very likely you already have an AB or an EDR.

It's there may be questions as to if you are running, perhaps industry best practices or leader that can be a question, but typically our customers have something deployed. And so when we look at what we can achieve with this, I'll just add this one little note here.

Patrick Spikes [10 minutes 7 seconds]

I can.

Brian Knopp [10 minutes 24 seconds]

With providers are looking for are typically going to be those basics here.

So again multi factor having a backup solution in place having some patch management and IR plan is considered a basic and.

Basically, once you've achieved those, that's what will get you to the bare minimum.

And what we're talking about here is by simply standing up an article services.

So that could just be adding for instance employee security training.

You see that called out vulnerability management if you don't already have that in place and then endpoint detection response which we provide by layering on these services, you essentially are able to achieve even better protection and that's really what's going to be powerful when we are able to.

The results of what you currently have in place layer on the Arctic wolf solution on top of that, then that report looks incredible.

And that's really kind of the big take away that I'd like to leave everyone with here.

Patrick Spikes [11 minutes 19 seconds]

Awesome. Yeah, it's great stuff.

So that is there anything else that you wanted to go over?

Brian Knopp [11 minutes 31 seconds]

Yeah, I can.

As always, the the landscape is always changing.

We if those aren't aware, there is yet another leading provider in the security space that's been hit with a zero day with customers were.

Unhappy. Let's say with the communication from the vendor during that process and now.

Patrick Spikes [11 minutes 50 seconds]

At least.

Brian Knopp [11 minutes 53 seconds]

Now what's funny is I hope that that what I just said is a bit timeless, because without naming names, we can think of how many times this has happened in the past with other providers and.

That just ends up being the message where on the EDR side of Article here today we've talked about being proactive and you know trying to do our best to prepare, but then there's going to be days that there's not much you can do about it, things just happen.

And so in that case, understand the article here is here to have your back. In that case, customers that were impacted by that.

Were reached out to by proactively by the stock. They were given bulletins and notifications that we actually had detections in place, and we're monitoring, even though the vendor themselves were being rather quiet about it.

And we were able to keep them in the loop and up to date through that entire process because we all know as soon as, you know, we hear about something in the news like that. You want to know right away.

Well, are we impacted and what does that look like? And and those are the?

Patrick Spikes [12 minutes 47 seconds]

I I got a letter just last week, so that's and half of it is legalese and coverage. Other half is this is what happens where it happened.

Brian Knopp [12 minutes 49 seconds]

There you go.

Patrick Spikes [12 minutes 54 seconds]

We were on it. The time from when they realized the disclosure.

Patrick Spikes [13 minutes]

You know, it was incredibly short.

So that's important.

Brian Knopp [13 minutes 4 seconds]

Yep, beautiful.

Patrick Spikes [13 minutes 7 seconds]

Well, great, Brian.

Appreciate you being at that event.

I appreciate you being on this call with us and for those of you that didn't make the event, we do this for your benefit and the Redapt Replay.

And with that said, we we host other events throughout the country in terms of where we have folks in the territory and in person events. And we also do this as a follow up to give you information about things that are pertinent and may be important to you.

More than that, I want to say if you have any questions about this, reach out to Redapt directly or you can go to results@redapt.com.

Feel free to reach out to to anyone if you were at the event and got the information, reach out to them.

We're glad to carry this conversation further and get anything in place that you needed to do a demo or POC around Arctic Wolf.