Jason Zeng (00:03):

Changes in the data center industry mean that everything's moving towards automation and everything's moving towards AI and machine learning. Customers want to focus on the workload and application. They're not interested in focusing on infrastructure. So, for us, infrastructure is really the base foundation for what our customers need.

Edward Egger (00:23):

Having a high-performing team with a capability and competency, that can deliver high-performing results around deploying data center infrastructure, is really key. If an organization doesn't have that ability in their core competency, and if they're not doing it every day, there are inherent challenges at optimizing these pieces of the process.

Jason Zeng (00:47):

The top challenges have to do with time to value, supply chain, logistics, and resources. We basically work through the entire configuration with our customers. That involves power, rack integration, and rack cooling needs. That involves the cabling, density, form factor design, and a lot of the stress testing we do for our customers. We really want to be able to project manage that entire project from end to end, also making sure that quality metrics are met, delivery metrics are met, and time and SLA metrics are met.

Edward Egger (01:25):

We have a dedicated supply chain management team, we have a dedicated engineering team, and a dedicated project management team. These teams are continuously evolving.

Jason Zeng (01:34):

We make sure that the entire delivery, from truck to airplane, to freight, to the data center, and the white glove services that follow afterwards, that the entire process is mapped out diligently. We really want to minimize as much risk as possible.

Edward Egger (01:48):

Whether it's site security, inventory control, global logistics, engineering design, or quality management, we have teams in these areas throughout the organization who are laser-focused at being the best-in-class. This results in a project that is delivered on time, on budget, and meets and exceeds the expectations of our customers.